Effective Date: April 15, 2025
At JoySilk.net, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.
- Non-Personal Information: We may collect information such as browser type, device information, IP address, and site usage data through cookies and analytics tools.
2. How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders
- To provide customer support
- To send order updates and promotional emails (if you opt-in)
- To improve website performance and user experience
- To prevent fraud and ensure the security of our services
3. Cookies
JoySilk.net uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our website functionality. You can choose to disable cookies in your browser settings, but some features may not work properly.
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share data with third-party service providers (such as payment gateways, shipping partners, and analytics providers) only to fulfill orders and improve our services. These partners are obligated to keep your information confidential.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of receiving marketing emails
- Request a copy of your data
To exercise these rights, please contact us at [insert contact email].
7. Children’s Privacy
JoySilk.net is not intended for use by individuals under the age of 13. We do not knowingly collect data from children. If we become aware that a child has submitted personal information, we will delete it promptly.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Joy Silk
Phone: 1-888-676-9267
Email: joyhandpaintedsilk@gmail.com
Website: https://www.joysilk.net