Effective Date: April 15, 1999
Welcome to Joy Silk (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, [joysilk.net] (“Website”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
1. Use of the Website
- You must be at least 18 years old to make purchases on our Website.
- You agree to use our Website only for lawful purposes and in accordance with these Terms.
- We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Orders
- All products listed on our Website are subject to availability.
- We reserve the right to modify, discontinue, or update products without prior notice.
- By placing an order, you agree to provide accurate billing and shipping information.
- We reserve the right to cancel or refuse any order at our discretion.
3. Pricing and Payments
- All prices are listed in US dollars and may change without prior notice.
- Payments are processed securely through third-party payment providers.
- We are not responsible for any fees or charges imposed by your payment provider.
4. Shipping and Delivery
- Shipping times are estimates and not guaranteed.
- We are not responsible for delays caused by third-party carriers.
- Customers are responsible for providing an accurate shipping address.
5. Returns and Refunds
- Returns are not accepted. Exchanges only. Please contact Customer Service within 24 hours of receiving your order to initiate an exchange.
- Items must be unused, in original packaging, and accompanied by a receipt.
- We do not cover return shipping costs.
6. Intellectual Property
- All content on this Website, including images, text, and logos, is the property of Joy Silk.
- You may not reproduce, distribute, or modify our content without prior written consent.
7. Limitation of Liability
- We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or products.
- Our liability is limited to the amount you paid for the purchased product.
8. Privacy Policy
- Your use of our Website is also governed by our Privacy Policy. Please review it for details on how we collect, use, and protect your information.
9. Third-Party Links
- Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
10. Changes to These Terms
- We reserve the right to update or modify these Terms at any time.
- Continued use of our Website after changes means you accept the revised Terms.
11. Governing Law
- These Terms are governed by the laws of the state of Oregon.
- Any disputes shall be resolved in the courts of Jackson County Oregon.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Joy Silk
Email: joyhandpaintedsilk@gmail.com
Phone: 1-888-676-9267
Address: 980 Park Street, Ashland, Oregon 97520
By using our Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.